Frequently asked questions
Useful answers before planning your experience.
50 unique frequently asked questions
How do I book?
Use the booking form; a request is not a confirmed booking.
What services are offered?
Experiences, mobility, stay sourcing, newcomer orientation, business visits and events.
What does airport coordination cost?
Prices await approval. Request a personalized quotation detailing fees, taxes and conditions.
Is that the taxi fare?
No. Regulated taxi fares are separate from optional coordination services.
How much is a walking experience?
Prices await approval. Request a personalized quotation detailing fees, taxes and conditions.
How much is a private itinerary?
Prices await approval. Request a personalized quotation detailing fees, taxes and conditions.
How much is newcomer orientation?
Prices await approval. Request a personalized quotation detailing fees, taxes and conditions.
How much are business visits?
Prices await approval. Request a personalized quotation detailing fees, taxes and conditions.
How much is event coordination?
Prices await approval. Request a personalized quotation detailing fees, taxes and conditions.
How much is stay sourcing?
Prices await approval. Request a personalized quotation detailing fees, taxes and conditions.
How much is eco-experience planning?
Prices await approval. Request a personalized quotation detailing fees, taxes and conditions.
Are prices final?
No. Prices are indicative and need management and supplier approval.
Are taxes included?
Taxes and third-party fees may apply; check the final quote.
Can I pay online?
Online payment is not currently available. Never send card details in a form.
Is my booking confirmed immediately?
No. The team must verify availability and confirm it.
What if submission fails?
Email gitieric2005@yahoo.fr; the request may not have been received.
Do you serve outside Montréal?
Requests elsewhere in Québec can be considered subject to availability.
Can families book?
Yes, send group size, dates and preferences for a quote.
Do you support English and French?
The website and request process support both languages; supplier language varies.
Do you offer accommodation?
We can consider sourcing requests; provider terms and availability apply.
Do you give immigration advice?
No, orientation is practical information, not regulated advice.
What is the cancellation policy?
Terms depend on the confirmed service and supplier; request them in writing.
How do I get a quotation?
Use the Request a Quote page and include the date, service and group size.
How can I contact you?
Use the Contact page or email gitieric2005@yahoo.fr.
What is Welcome Transfer?
An airport or station arrival coordination request. Transport availability and charges are confirmed in a quote.
What is Family & Friends Québec?
A customizable experience request for families and visiting friends.
What is Montréal & Beyond?
A proposed itinerary combining Montréal attractions and possible nearby destinations.
What is Know Your Québec?
An orientation-focused experience introducing Québec culture and everyday life.
What is Taste of Québec?
A culinary discovery request; venues, dietary options and costs must be confirmed.
What is My First Québec Winter?
A seasonal introduction to winter activities, subject to weather and partner availability.
What is Business & Conference Visitor Service?
Coordination support for professional visitors and conference participants.
What are Small Professional Missions?
Tailored coordination requests for small delegations and professional visits.
What is Partner Accommodation?
Help identifying possible lodging partners; reservations remain subject to provider terms.
What is a Customized Private Experience?
An experience planned around your interests, group and requested dates.
Can I request accessible experiences?
Yes. Describe mobility or accessibility needs before booking; suitability must be confirmed.
Can I request a French-speaking guide?
You may request one; guide language and availability must be confirmed.
Can I request an English-speaking guide?
You may request one; guide language and availability must be confirmed.
Can I travel with children?
Yes. Provide ages and any child-seat needs so the team can assess options.
Can you accommodate dietary restrictions?
Tell us your restrictions in advance; suppliers must confirm accommodation.
Are experiences available year-round?
Some are seasonal. Ask about your preferred dates and alternatives.
How far in advance should I inquire?
Contact us as early as possible, particularly for groups and seasonal activities.
Can I change my requested date?
You may submit a change request; any confirmed booking is subject to supplier terms.
What information is needed for a group quote?
Provide service, dates, number of people, age ranges where relevant and special needs.
Do you offer corporate team experiences?
Corporate experience inquiries can be considered; scope and partners are quoted individually.
Can organizations become partners?
Yes. Use the partners page to describe your services and collaboration interests.
Can guides collaborate with GExperience Links?
Prospective guides can send their profile and service area through the contact channels.
How is my personal information used?
Information submitted through forms is used to respond to requests; consult the privacy page for details.
What if bad weather affects an activity?
The team will discuss feasible alternatives, subject to supplier conditions.
Do you provide travel insurance?
No insurance is included unless explicitly stated in a confirmed quotation.
How can I give feedback after an experience?
Use the contact page and include your booking reference if you have one.